Frequently Asked Questions
Please reach us at info@myminimento.com if you cannot find an answer to your question.
How does the scanning process work?
Our 3D scanner captures your pose in just a few seconds — no sitting still forever! You can bring props, wear your favorite outfit, and even pose with friends or family.
Is it safe?
It’s completely safe, contact-free, and uses light — nothing more. We take your picture using 120 different cameras synchronized to take the shot at the same second. It as easy as taking a selfie.
Can kids be scanned?
Yes! Kids love it. We recommend kids under 3 be held by a parent and ages 3+ can be scanned on their own, since they can hold still long enough for the scan.
What size are the figurines?
We create custom figurines in a range of sizes, from petite keepsakes to eye-catching statement pieces for your shelf. Most adults select sizes between 5” and 9”, while 3” to 5” is popular for small children or pets. You’re welcome to choose any size from 3” up to 12” to best fit your needs. If you’re interested in a figurine 10” or larger, we recommend having a quick conversation with our team before ordering. This helps us ensure you’re choosing the perfect size for your special moment or display.
How detailed are they?
Very! From the pattern on your shirt to the smile on your face — we capture it all in full color.
Can you make custom cake toppers?
Absolutely! We create realistic cake toppers for birthdays, weddings, and milestone events.
How long does it take to get my figurine?
Standard turnaround is 4–8 weeks from your scan. Need it faster? Ask about our rush options.
Can I order extras later?
Yes! We keep your scan on file, so you can order more Minis anytime.
Do you ship?
Yes, we ship directly to your door anywhere in the U.S.
Do you offer event scanning?
Yes! We can bring our scanning booth to weddings, parties, sports events, and more.
Can my whole team or family get scanned together?
Of course! We can scan groups, couples, and families in fun poses. For the best results, we recommend up to 5 adults in one scan — though kids can easily join in too!
What if I have more questions?
We’d love to help! Send us a message anytime at info@myminimento.com
Ready to capture your moment?
Contact us for more details, to request a custom quote, or to ask about group/event discounts!